Introduction

Welcome to Valente! Your journey with us is governed by the following terms and conditions, which shape your experience on our website: By accessing and using Velante, you willingly accept these legally binding terms. If you disagree with any part of these conditions, kindly refrain from accessing or using our website. It's essential to retain a copy of these Terms & Conditions for future reference. Velante reserves the right to modify these terms at any time, and such changes will be publicly posted on our website. Your continued use of Velante after such modifications implies your acceptance and consent to these updates. Upon registering as a user on our website, you make the following commitments:

  • The personal information you provide is entirely truthful, accurate, and complete, and you undertake to keep it up-to-date.
  • You will promptly inform us of any changes to the personal information you have previously shared.
  • You shall not impersonate others or utilize the names of third parties without proper authorization. Furthermore, you will not employ credit/debit cards or any payment methods that are not rightfully yours or that you are not authorized to use.

Velante grants you and other valued customers access to our website in strict compliance with these Terms & Conditions. Any orders placed by you will be deemed to have been made in accordance with these terms. We reserve the right to modify, suspend (either temporarily or permanently), or make changes to any part or all of the website without prior notice. By using Velante, you acknowledge and agree that Velante shall not be held liable for any resulting effects of such modifications, suspensions, or changes to the website.

Should you have any queries concerning our Terms & Conditions, please do not hesitate to reach out to us via email at: info@velantestore.com. We will be happy to assist you.

  • Your Information:


    1.1 When you register as a user on the Velante website, you warrant and represent that all personal information provided by you is true, accurate, and complete in all respects. You further confirm that such information is up to date.
    1.2 In the event of any changes to the personal information previously provided, you undertake to immediately notify Velante of such updates.
    1.3 You agree not to misrepresent yourself as any other individual or entity, nor shall you utilize the name of any third party or parties that you are not authorized to use. Similarly, you shall not employ any credit or debit card, or any other means of payment that does not belong to you or that you are not authorized to use.
  • Website Access:


    2.1 Velante reserves the right to vary, modify, suspend (either temporarily or permanently), or terminate any part or all of the website without prior notice.
    2.2 By continuing to access and use the Velante website, you acknowledge and confirm that Velante shall not bear any liability to you or any third party as a result of any variation, modification, and/or suspension of the website.
  • Intellectual Property:


    3.1 All content on the Velante website, including but not limited to logos, designs, images, text, and any other proprietary information, is protected by intellectual property laws.
    3.2 Without obtaining explicit prior permission from Velante, you agree not to reproduce, distribute, or use the aforementioned content in any manner.
  • Product Information:


    4.1 Velante endeavors to provide accurate product descriptions. However, please be advised that colors and sizes of products may vary.
    4.2 For guidance on sizes, customers are encouraged to refer to the sizing guide provided on the website.
    4.3 The prices of products listed on the Velante website are subject to change without prior notice.
  • Placing Orders:


    5.1 By placing an order on the Velante website, you signify your agreement to and acceptance of these Terms & Conditions.
    5.2 Payment for orders must be made in full at the time of purchase.
  • Shipping and Delivery:


    6.1 Velante aims to process orders promptly. However, shipping times may vary depending on the customer's location.
    6.2 Customers are solely responsible for any customs fees, taxes, or import duties that may be applicable to their orders.
  • Returns and Exchanges:


    7.1 In the event that you encounter any issues with your purchase, please contact our customer support within 14 days of receiving your order.
    7.2 Our Return Policy outlines the guidelines and procedures for returns and exchanges.
  • Privacy Policy:


    8.1 Velante values your privacy. Our Privacy Policy details how we collect, use, and store your personal information.
    8.2 We are committed to protecting your personal data and ensuring its confidentiality.
  • Prohibited Activities:


    9.1 Using the Velante website for unlawful purposes, engaging in spamming activities, or any actions deemed harmful are strictly prohibited.
  • Indemnification:


    10.1 By accepting these Terms & Conditions, you agree to indemnify Velante and its affiliates against any claims, damages, or losses resulting from your use of our website or any violation of these terms.
  • Amendments:


    11.1 Velante reserves the right to update or modify these Terms & Conditions at any time without prior notice.
    11.2 We encourage users to review these terms periodically for any changes.
  • Force Majeure


    12.1 In the event that circumstances beyond our reasonable control occur, including but not limited to war, insurrection, riot, fire, industrial disputes, civil commotion, terrorism, pandemics, or acts of God, we shall promptly notify you. Such notification shall result in the suspension of our obligations under this Contract until we inform you that the Force Majeure event no longer applies.
  • Governing Law:


    13.1 These Terms & Conditions shall be governed by the laws of the Federal Republic of Nigeria.
    13.2 Any disputes arising out of these Terms & Conditions shall be resolved through arbitration or in a court of law.