Here, we have compiled answers to common inquiries to help you get the most out of your Velante experience.
To place an order, browse, select, and add items to your cart. Proceed to checkout, provide details, and complete payment. Receive confirmation via email.
We accept various secure payment methods, including credit cards and bank transfers. Your payment information is encrypted and secure.
Order processing times vary based on multiple factors. On average, delivery is within 3-5 working days.
We want you to be delighted with your purchase. If you are not entirely satisfied with your order, contact our customer support within 5 days of receiving your package. Visit our terms and conditions page for more details.
Absolutely. At Velante, ethical sourcing is at the heart of what we do. We partner with skilled artisans, guaranteeing fair wages and promoting sustainability. Our commitment to quality craftsmanship and responsible practices is unwavering.
Yes, we ship internationally. Shipping costs and delivery times may vary based on the destination country. Please note that customers are responsible for any customs fees or taxes applicable to their orders.
Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor your package's delivery status.
We provide a detailed sizing guide to help you find the perfect fit. However, if you have any questions or need additional assistance, feel free to contact our customer support team.
We hope this FAQ section has addressed your queries. For any further assistance or information, don't hesitate to contact us. Thank you for choosing Velante - we look forward to enhancing your style journey!